Return & Exchange

Return & Exchange

We are happy to assist you and manage all your requests for return and/or exchange!

From the day you purchase your item, our return policy is valid for 7 days. Please ensure that returned item(s) are supplemented with your Invoice, all accessories and free of charge gifts.
If you have purchased or received an item(s) that is defective (e.g. delivered with ripped or missing parts, or other damage) it may be returned for a replacement or full credit upon approval.
In order to provide fresh healthy and hygienic products, we do not return items which are fresh, frozen goods, copy able items, underwear’s, and hygiene appliances. Exchange or refund is possible only upon approval in case of manufacturing fault.

Please remember:
The item(s) should be in its original and unopened packaging along with the original invoice, accessories and free gifts.
For a pickup service of large products, delivery charges may apply.
Refund will be made in cash for items paid by cash only. In case of credit card refund will be made on credit card only
For further information, please do not hesitate to contact us. We’ll be happy to serve you.

Our Returns and Exchanges promise:
7 Days Returns: From the day you purchased your item, our return policy is valid for 7 days. Upon approval

Easy Returns and Exchanges: 
Items purchased can be returned or exchanged at same store within given time.
If the item is defective on purchased / delivery* (upon approval of after sales service).

Home Delivery:
Items subject to home delivery (TV’s, home theater and big appliances) are entitled to onsite maintenance in conjunction with our supplier service.